Legal Terms for Wallet and Account Records
Our Legal notice explains which rules apply when you open, use or ask to change an account. Eligibility and access depends on local law, so you should confirm that participation is permitted in your location before completing account setup. We may request clear phone verification before
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account access and may compare wallet or bank details with the account holder name when reviewing a transaction. Records connected with DANA, OVO, GoPay, QRIS, virtual account and bank transfer activity can be retained for account administration, security checks and required policy handling. If a payment
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record looks incorrect, keep the receipt and send it through the account support path so we can match the reference, date and status.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.